Filipe Brito Ferreira
Senior Software Engineer with 10 years of experience leading and contributing to large-scale, billion-dollar projects. Specialized in full-stack development, DevOps, and AI integration with a proven track record of delivering scalable solutions that serve millions of users.
Professional Journey
Explore my career progression and educational background
Front-End Engineer
Senior Software Engineer
Senior engineer contributing to customer support innovation and core web platform development at a leading streaming platform company serving 80+ million active accounts.
Key Achievements:
- AI Chatbot Implementation: Successfully integrated multiple LLMs resulting in 40% reduction in customer support ticket volume40% reduction in support tickets, 25% improvement in customer satisfaction
- Web Core Framework Development: Built reusable tools and frameworks that improved engineering productivity across multiple teams30% reduction in development time for new features
Lead Software Engineer
Technical lead for a cross-platform numerology application, overseeing development across iOS, Android, and web platforms.
Key Achievements:
- Cross-Platform Architecture: Designed unified architecture enabling 90% code sharing across platforms90% code reuse, 50% faster feature delivery
Software Engineer
Full-stack engineer working on multiple high-traffic streaming platforms including Sky GO and NOW TV, serving millions of users across various devices and territories.
Key Achievements:
- Apple TV Launch: Successfully delivered NOW TV on Apple TV platform ahead of scheduleOn-time delivery, 99.9% uptime achieved
- European Consolidation Project: Reduced 12 separate territory apps to 2 unified applications83% reduction in codebases, 60% faster feature deployment
- GraphQL Middleware: Built GraphQL layer achieving three nines availability99.9% uptime, 50% reduction in API response times
Front-End Developer
Contract frontend developer focused on feature development and A/B testing for a major travel booking platform.
Key Achievements:
- Conversion Rate Optimization: Implemented A/B tests that improved booking conversion rates15% improvement in conversion rates
Web Developer
Full-stack developer responsible for web applications, data platforms, and DevOps infrastructure in a fast-paced political technology environment.
Key Achievements:
- Pangea Data Platform: Built scalable data matching platform handling large datasetsProcessing 10M+ records daily with sub-second response times
- Infrastructure Automation: Implemented Kubernetes-based infrastructure reducing deployment time80% reduction in deployment time, 99.9% uptime
PROJECTS I WORKED ON
A showcase of impactful projects spanning streaming platforms, AI solutions, and data analytics
Roku AI Powered Support Chat
I contributed to building an AI-powered chat platform for Roku using AWS Connect, React, and Node.js. The system leveraged advanced AI, including natural language processing and machine learning, to provide instant responses to common queries, reducing wait times and enhancing user satisfaction. By routing complex issues to live agents and continuously learning from customer interactions, the chat platform significantly improved efficiency, scalability, and support quality for Roku’s growing user base.
NOW TV / Peacock TV
I spearheaded the rebuild of NOW TV’s Apple TV and Roku apps, leveraging React Native to unify platforms and create a white-label solution. From optimizing CI/CD pipelines (cutting build times from 25 hours to 1.5 hours) to modernizing critical web applications and introducing a GraphQL Backend for Frontends, I played a pivotal role in enhancing performance, scalability, and developer efficiency across the NOW TV ecosystem.
Sky Go
I contributed to the Windows and Mac versions of the Sky Go app, using Electron, React, and Redux. Supporting four regions with distinct content needs through a single codebase, we ensured seamless live TV and on-demand integration. I also built a custom CLI to automate code-signing and implemented a feature allowing users to stream recordings from their Sky satellite box, reducing CDN costs and enhancing user experience.
Cambridge Analytica / SCL Group
I played a key role in maintaining the online presence of Cambridge Analytica and SCL Group. As the sole developer at one point, I managed high-profile websites like ca-political.com and cambridgeanalytica.com. Using React, Redux, Node.js, and more, I ensured their functionality, security, and performance met modern standards.